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Terms and Conditions

Last Updated: May 2026

1. Acceptance of Terms

By accessing and using the services of The Shift with Ntombi, you accept and agree to be bound by the terms and provisions of this agreement.

2. Our Services

The Shift with Ntombi provides motivational coaching, workshops, retreats, and youth programs designed to facilitate personal transformation and growth. We strive to provide inclusive, safe, and enriching experiences for all participants.

3. Registration and Participation

Eligibility: Our programs are designed for individuals seeking personal growth. Participants must meet any age requirements specified for each program.

Registration: To participate in our programs, you must complete the registration form and provide accurate information.

Parental Consent: Participants under 18 years of age must have written consent from a parent or legal guardian.

4. Code of Conduct

All participants, parents, and guardians are expected to:

  • Treat all participants, staff, and volunteers with respect and dignity
  • Follow all safety guidelines and instructions from staff
  • Maintain good sportsmanship and positive attitudes
  • Refrain from bullying, harassment, or discriminatory behavior
  • Respect venue rules and property

Violations may result in removal from programs without refund.

5. Health and Safety

Medical Information: Participants must disclose any medical conditions, allergies, or special requirements during registration.

Emergency Contact: Emergency contact information must be provided and kept current.

First Aid: Basic first aid will be available at all events. For serious injuries, emergency services will be contacted.

6. Fees and Payments

All fees must be paid prior to participation unless alternative arrangements have been made.

Refunds: Refunds may be requested up to 7 days before an event. Refunds requested within 7 days of the event may be subject to a 20% administrative fee.

7. Liability and Waivers

By participating in our programs, you acknowledge that coaching and workshop activities may involve emotional exploration and personal growth. Participants or their guardians must sign a liability waiver prior to participation.

The Shift with Ntombi shall not be liable for any injury, loss, or damage arising from participation in our programs, except where such liability cannot be excluded under applicable law.

8. Intellectual Property

All content, materials, and branding associated with The Shift with Ntombi are protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

9. Privacy

We collect and process personal information in accordance with our Privacy Policy, which is compliant with POPIA. By using our services, you consent to such processing.

10. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website. Your continued use of our services constitutes acceptance of any changes.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of South Africa.

12. Contact Information

For questions about these Terms & Conditions, please contact us:

  • Email: Hello@theshiftwithntombi.co.za
  • Location: Pretoria, South Africa

© 2026 The Shift with Ntombi. All rights reserved.